Dreams

Upon entering the store, the assistant was friendly but not too pushy as they sometimes can be. He was very relaxed and helpful in reccomending the right mattress for my back pains ( fibromyalgia) . He was also very patient with us having our two boys in store and made us feel welcome and at ease throughout the service. His friendly manner and knowledge on aproducts was superb. After choosing our bed and mattress the adviser took us through our finance plan with detailed explanations of what it entailed. He also offered us other products as we had a higher limit than we were spending which was great to know as we plan on purchasing bunkbeds soon for our boys. We will definitely return and would reccomend to friends and the quality of services and products are great. Thank you.

Excellent customer service, even found different options for us regarding our bed frame preferences.

Excellent customer service in store & product knowledge, staff couldnt have been any more helpfull, helped me find the perfect bed & matress. Walked away a happy customer!

We visited twice and on both occasions the two members of staff were very good. They suggested they put the mattress on the floor to try because that would replicate the bed base better, and they advised when we asked and left us to it when we had no more questions. Not pushy at all but genuinely helpful.

The two members of staff I spoke with were very friendly and helpful. I wasn't pressured or bothered at all and all my questions were answered. I was given helpful advice and I was impressed with the staff members.

Greeted by staff immediately. Asked if I required any help or advice. Shown around multiple products based on what I was looking for. Provided extensive knowledge of each product. Able to answer all questions. No pushy selling techniques. ordering was simple and smooth. Provided further info on product insurance/cover and delivery.

Excellent, friendly, knowledgeable service from Anthony. Kept informed from ordering to delivery via email which was greatly valued. Cannot fault anything at all and will recommend Dreams highly. Delivery guys again friendly and helpful and I was informed by telephone that they would be a little earlier which again is great service. Please pass my comments to all concerned. I will certainly be purchasing again from Dreams.

Quick efficient, friendly service

We were served by Ann Marie at the Royal Quays and she was very helpful without being too pushy. The other staff in store played with our toddler whilst we shopped which was a huge help.

We were greeted on arrival and were left to browse at our leisure then approached after a few minutes by Marie. She was very knowledgeable about the products and answered all our queries then left us to make our decision. She then informed us about additional offers and products which she thought may be of interest. Of these we went on to purchase an additional two items as well as our mattress and bed. We felt Marie gave us the perfect amount of attention and information before leaving us the correct amount of time for us to make that decision and then purchasing. The experience left us knowing that we had made the purchase which we wanted and fit our requirements exactly. Marie is an asset to your company. many thanks.