Dreams

Marie from the royal quays, North Shields branch was excellent from start to finish. We were initially just looking but walked out having bought a bed and mattress for excellent value. The machine used to measure our ideal comfort level was really interesting and explained with enthusiasm and corporate knowledge. Marie was a perfect salesperson- Highly knowledgable, professionable and personable. The only issue was a long delay in setting up the finance, due to your partner finance company having heavy traffic. That said, Marie and the store manager (equally as excellent) happily stayed 20 minutes after closing time to ensure we finished the transaction.

Tony was very professional, his team mates were very helpful keeping my younger son busy and entertained whistle I was busy listening to Tony's advise. During the visit they were hospitable. Overall they were so lovely and helpful. Thank you.

Staff member was very friendly. Product knowledge was excellent. And great atmosphere in store. Made it easy to select using the latest technologies. Thank u

Salesman very friendly and polite, very knowledgeable with a very relaxing manner.

I purchased a bed in November and got great service. I was thinking of getting another for my spare room and went in when I saw there was a sale on. I was seen almost immediately by very friendly staff, they were able to sort everything out for me in 30 minutes with a coffee! It was a pleasure to buy a big purchase absolutely worry free. Great value as well.

Having visited bensons for beds we were really relieved and pleased to find a good alternative. Unlike bensons assistants who were rude and overpowering, Ryan was polite and very informative and left us to think about our choice until we needed help. A good range of products at competitive prices and relevant and helpful info from Ryan meant we bought what we needed without feeling pressurized or rushed. Well done ryan

The two women in the store were really friendly and helpful. They asked what I was looking for and give me the options and information of suitable products and allowed me to decide for my self. There was no pushy sales which was really nice.

Marie was brilliant and processed our order efficiently, got everything sorted very quickly.

Marie was very knowledgeable and helpful, she put our mind at ease with our purchase.

We were served by Ryan who was friendly informative took his time to show us several bed and even organised us a cup of tea all without making us feel pressurised to buy there and then. Without a doubt Ryan was part of the reason we bought the bed from Dreams and on our second visit we asked to see him again. Well done Ryan 😀