Dreams

I was thinking about buying online, but I prefer to deal face to face with a salesperson who is knowledgeable and friendly. I found Marie in the branch at North Shields all of these things. Her personal touch made it all very easy The machine finding your required requirements was also an excellent help

I have fibromyalgia and joint hypermobility syndrome, finding any type of surface that is not just comfortable but also supportive is hard. The colleague spent time to listen about my conditions, helping me around the shop and had a range of mattresses that matched my needs to browse

The staff were helpful friendly and knew about beds. Our choice was quickly narrowed down from an impressive range to those most likely to suit our needs. The order process was quick and for me painless(my husband was paying). The divery time quoted was 2-3weeks but as our choice was in stock it narrowed to 10 days. The delivery team kept me informed, the day before they allocated me a time 2 hour slot, confirmed it on the day of delivery. The delivery was made right in the middle of the 2 hour slot. The team were careful quick and friendly. Now I'm looking forward to the best night's sleep in a good while

Marie was lovely, appeared to be very honest with her recommendations and made the bed buying process very enjoyable m.

My husband is paralysed after a stroke the assistant Ann-Marie had lots of empathy with me and was understanding and very helpful. I tried the new machine to get the best mattress for our situation which made it much easier.

Tony took us through the whole shopping experience very efficiently and had an excellent knowledge of all products shown. He was courteous and also had a good sense of humour.

Tony showed be the computerised bed that would help confirm which mattress would be most suitable. He talked me through the various options and was very knowledgeable about the products

The help we received in choosing our mattress was excellent, we have been looking for a while, and at last we had found a store where the staff were not only helpful but could answer all our questions about the right mattress for us very professionally. We left feeling that we had purchased the right mattress. They also pointed out that there were bedding for sale. Which we purchased and it is very good quality and at a very good price.

The assistant was very knowledgeable & attentive to our needs and then suggesting we try the sleep machine was perfect and together they provided 3 different mattresses for us to try was perfect we easily made the choice that was best for us! We are really looking forward to our new mattress when it arrives in June - thank you!

I originally called in unplanned by myself and was helped approached by one of your employees, to see if I required any help. I explained what I was looking for. He then showed me several different mattresses and was helpful without being over bearing. I returned with my wife a day later to make a joint decision fairly quickly.