800 Boylston Street,
Prudential Center ,
Boston, MA 02199
By Bella | 10/4/2020
I loved it , costumer service is amazing , the assistant here helping me was amazingly polite , and really respectful. Definitely coming back
By Amoreta | 9/28/2020
The associate that helped me and my sister was great I believe her name was Pauline. Very satisfied I will be returning to the store .
By MargaritaAltieri | 9/28/2020
The staff was excellent. The store was extremely clean. Selection was awesome. Joyce was the best!
By Anonymous | 9/28/2020
Mel, the sales representative, knew. immediately which charm I was asking about when I asked for "Tigger". When I asked about the Boston Lobster charm, she politely informed that it was currently out of stock but they did have a Boston Strong charm which I decided to buy. When I asked about other city charms, she showed me several including the American eagle charm which I also decided to buy, whereupon Mel pointed out that I was eligible for a free bracelet and promptly pointed out all of the bracelets and advised me on their ease of use. Having selected the bracelet, she slipped the charms on the bracelet and placed the bracelet only wrist, saving you the cost of all the packaging usually involved. Mel also applied the discount I had and took my phone number to notify me when new charms I might be interested in arrive.
By Thomas | 9/20/2020
The customer service was very good I will return to pandora. Everything I purchase I love .
By ValcineP | 9/15/2020
Staff was niceProblem was easily solved
By Ann T | 9/12/2020
Both the female staff members were just great so much that my granddaughter said when we left they were so nice there (she’s 17yrs)
By D. Villanueva | 9/10/2020
My sales associate Aadreem was amazing, we chatted about Pandora and how many bracelets I have. We talked about the Disney collection which I love, she showed me the new Cinderella pieces coming out. I can't wait to buy them. I love this Pandora location, everyone is always so great. This time was amazing, I had an awful day up until this moment. I also purchased the last Aladdin's temple, it was a great day.
By Jaedyn S. | 9/7/2020
First, we visited not long after reopening due to COVID. The store was visibly very clean and there were multiple bottles of hand sanitizer available. Also, Mel was very helpful without being overbearing. She let us know she was available if needed and was immediately there when I looked up from the case for some help.
By R22110 | 9/4/2020
I was looking an specifics product at the store. The sales associate as soon we came in ; she approach to us and asked how she could help us and I told her what I was looking and she reviewed the inventory and found it. I will come back to get the matching necklace at the same store. Very good customer service.