Pandora Jewelry

Don't know how to answer the phone at the palisades center location Don't know how to speak english and understand what the customer requests at the westchester mall location

I was disappointed after receiving a bracelet as a gift that the store didn’t have a lot of charms in stock. It took sometime to be acknowledged by a staff member. There was no warm and fuzzy feeling at this store. Then the manager boyfriend walked in with her dog and went to the back - very odd.

Associate was lovely. Store was slightly busy but that’s totally understandable! I wanted to make an exchange online but none of the items I desired were available online. The trek to the mall, then to the store was exhausting just to make a fairly simple exchange. I had to do it close to Christmas as I wanted the sale.

I just like Pandora .

They ran out the bags. Waited until my merchandise was handed to me, to tell me so. Telling me “there are no bags, check with us in a couple days”

I know what I wanted was a new item, but given it was Christmas time, they should have had more stock

Space was too small. Crowded so kept bumping to people. Display cases should be moved to have more walking space

I was satisfied. I just wished my bracelet didn’t get so dirty.

No thank

I did not particularly feel welcome at this location. There was a nice promotion going on, so that may have attributed to the shop getting overwhelmed, this not being as welcoming. I also felt that the sales associate had to get approval from a manager before helping us and the sale was more of a task off a list than about customer experience.