11800 West Broad Street,
Unit 1156 ,
Richmond, VA 23233
By Christina M | 7/8/2020
Great customer service
By Maria M | 7/8/2020
Clayton was exceptional by giving me a surprise gift in addition to me receiving a bracelet as a surprise. Cindy was knowledgeable and helpful in choosing a charm for my bracelet.
By Nikki A. | 7/8/2020
The assistant manger was the BEST. I believe his name is Clayton. I’ve bought charms and bracelets for others but this was my first bracelet. He literally broke everything down for me, wasn’t irritated by my questions and explained very well. He was also very patient with me because I’m very indecisive. I had the best customer service experience EVER in Pandora. His energy, personality and enthusiasm shows that he really loves his job. He should definitely get some type of perk or be part of a training. I’m surely going to see if he can help me the next time I go to Short Pump’s Pandora.
By AP | 7/8/2020
Clayton was amazing the entire time!
By Lidia Duran | 7/6/2020
The store is overall clean. The associate that helped me that was was super nice and had knowledge of the merchandise. I am pleased with the collection of charms you have at the store.
By Pat W | 7/5/2020
Happy I did not have to sign in and wait. Everyone was great!
By shatonga pegram | 7/4/2020
everybody was professional and very helpful
By Pandora Delta | 7/3/2020
Quality of merchandise Knowledge of staff Cleanliness and safety of the stores environment
By Melh | 7/3/2020
When I spoke with the sales rep of what I wanted he knew exactly what I was speaking about. He also suggested another charm and to clean my bracelets, he was really great.
By Lisa S | 7/2/2020
Staff pleasant and very knowledgeable.