11800 West Broad Street,
Unit 1156 ,
Richmond, VA 23233
By Kierstan | 11/10/2019
The associate that helped me was very knowledgeable. She helped find what I wanted and more. She was very friendly and helped me get the correct size.
By Sonia | 11/9/2019
The staff was friendly and spoke as soon as I walked in the door. Clayton who helped me was very knowledable and even told me about some other charms I may like. Clayton also asked questions to see what I was looking for exactly.
By VAS | 11/2/2019
The sales associate that worked with me made me feel at ease & she didn't try to rush me into getting something I didn't want. She talked to us as if we had known each other for years & I loved that. Whitney was very knowledgeable about the merchandise & told us about up coming sales. Whitney is a great asset to your cpmpany.
By TiekaH | 11/1/2019
Clayton was very friendly and funny. He helped my sister and I and was very knowledgeable about the jewelry pieces. The store was clean, brightly lit and we felt very welcomed.
By Mrs.ETJ | 10/26/2019
Clayton was very knowledgeable, patient, kind and he went over and beyond to get the bracelet I didn't want to leave the store without.
By Sabrina G. | 10/26/2019
I was highly satisfied because the sales associate was very helpful and knowledgeable. Clayton informed us on the military discount. He also informed us on free cleaning and cleaned our bracelets. Kudos to Clayton !!!! (P.S. we loved his shimmery sweater)
By R.Stewart | 10/23/2019
Kiara was helpful and knowledgeable of what her store had in stock as well as what was coming out soon. She had my bracelet cleaned by her co-worker who was more then happy to do so, while Kiara helped my mom and I shop. I was starting my second bracelet so we tried several on till we got the right fit I was going for, then we moved on to the charms. There we picked out a limited edition Lion King Charm, and looked at some other Disney charms. We decided to just buy the one charm and Kiara was understanding of our decision. The co-worker who I unfortunately can't remember his name did a good job of polishing my bracelet. Overall I was very satisfied on our visit.
By Karen W | 10/17/2019
The salesperson Cynthia was very welcoming and she explained at lot about Pandora procedures that was never really explained during other purchases. Very knowledgeable about the product and services.
By Theresa N | 10/14/2019
The customer service was great,store very clean and well lit. I was undecided if I was going to buy, but the friendly atmosphere helped me decide to buy and return later to buy more.
By Jaelle | 10/12/2019
Clayton was amazing he showed me options that described me && he was training a person who was also giving willingness to help.