Pandora Jewelry

604 ratings
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11800 West Broad Street,
Unit 1156 ,
Richmond, VA 23233

Christina M

By Christina M | 7/8/2020

Great customer service

Maria M

By Maria M | 7/8/2020

Clayton was exceptional by giving me a surprise gift in addition to me receiving a bracelet as a surprise. Cindy was knowledgeable and helpful in choosing a charm for my bracelet.

Nikki A.

By Nikki A. | 7/8/2020

The assistant manger was the BEST. I believe his name is Clayton. I’ve bought charms and bracelets for others but this was my first bracelet. He literally broke everything down for me, wasn’t irritated by my questions and explained very well. He was also very patient with me because I’m very indecisive. I had the best customer service experience EVER in Pandora. His energy, personality and enthusiasm shows that he really loves his job. He should definitely get some type of perk or be part of a training. I’m surely going to see if he can help me the next time I go to Short Pump’s Pandora.


By AP | 7/8/2020

Clayton was amazing the entire time!

Lidia Duran

By Lidia Duran | 7/6/2020

The store is overall clean. The associate that helped me that was was super nice and had knowledge of the merchandise. I am pleased with the collection of charms you have at the store.

Pat W

By Pat W | 7/5/2020

Happy I did not have to sign in and wait. Everyone was great!

shatonga pegram

By shatonga pegram | 7/4/2020

everybody was professional and very helpful

Pandora Delta

By Pandora Delta | 7/3/2020

Quality of merchandise Knowledge of staff Cleanliness and safety of the stores environment


By Melh | 7/3/2020

When I spoke with the sales rep of what I wanted he knew exactly what I was speaking about. He also suggested another charm and to clean my bracelets, he was really great.

Lisa S

By Lisa S | 7/2/2020

Staff pleasant and very knowledgeable.