Sheraton Universal Hotel

beautiful hotel

We love staying here it's a great location

The continental breakfast was not stocked and there was no plates or bowls

It was my first time inside the hotel and I was very impressed with the overall parking was good the outside attendance were good the food was good it was nice on the inside the bathroom was clean it was really nice I would totally stay there

Room was clean but hotel would not grant us wifi access due to not putting a personal credit card on file and allowing them to take a $150 hold due to the room being booked on a company credit card.

need to bring back happy hour by pool side. They didn't have it this time.

Rooms need to be updated and remodeled

Very well organized staff for the event, the valet could use some work though.

We are members yet received a standard room. The waiter was unhappy to give me champagne glasses for our room (we never actually received the glasses!!) The hotel is expensive and not worth the price.

not a bad hotel