Hand and Stone

475 ratings
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Location

12520 Memorial Dr.,
Houston, TX 77024

Adeshola O

By Adeshola O | 3/20/2020

The staffs are welcoming and I love the ambience

Anonymous

By Anonymous | 3/14/2020

Easy to schedule. Extremely professional competent front desk greeting and massage therapists. Great product offering without being pushy or sales pitchy.

UGR

By UGR | 3/9/2020

The assistant manager I spoke with was very inviting. She is awesome and a great sales person, she convinced me to stay and use one of my packages for a facial when I originally planned on only getting a massage. No one at the other locations I’ve been to in the past has made the effort to do that for me in the past.

Kathy A

By Kathy A | 3/8/2020

The therapist, Ying, is wonderful. She spends a lot of time on the trigger areas of my neck and back. I cannot tell you how much she has helped my problem. The reception staff are always warm and welcoming.

Anonymous

By Anonymous | 3/2/2020

I was seen on time. The esthetician catered to my needs and wants and did not push me to do or buy more than my expectations. The front desk person was new to her position and needed assistance, but she was disclosing and friendly and her manager was nearby to assist. To me that is a sign of a healthy establishment.

GM.

By GM. | 2/29/2020

The reception ladies were very friendly, facilities were clean and I enjoyed my facial. I most appreciated the honesty, knowledge and professionalism of the esthetician.

KayM

By KayM | 2/27/2020

The front staff was welcoming and even offered me a heated neck wrap which felt great. Tristan, my therapist, did a great job working out my extremely tight shoulders and I felt great when he was done. I went ahead and scheduled a two week follow up massage.

Anonymous

By Anonymous | 2/27/2020

Friendly, good services. Good value for money. Great therapists that did a good job.

Komfy place

By Komfy place | 2/26/2020

My only comment is the response time if you send a request online. It is much faster to call.

Kat M.

By Kat M. | 2/25/2020

Ying is amazing. Best! Facility is spotless and very nice. Love H&S!