Hand and Stone

My last appointment was excellent. However, this was the last one from my membership as I have cancelled it. this is no reflection on the Bayview Village location, but instead on the Disera location. That location made an error on both mine and my daughters cancelation request and refused to adjust their policies even thought the mistake was theirs, made absolutely no effort to find out why we were cancelling, and were slow to respond to our concerns. You have raised your prices and have done nothing to reward loyalty of long term customers. And at only 50 minutes in length, it is hard to justify $100 plus tip. Too many other options available. After more than a decade of being a Hand and Stone customer, I am sad and disappointed to leave on such a negative note.

It was extremely relaxing.

On time...eased my aches...very relaxing!

I truly loved the relaxing atmosphere. The appointment was on track on time. Feel good about my skin after the appointment.

. Timeliness of appointment and service . Capabilities of the massage therapist . Overall service experience was easy and pleasant

Have cancel/modify appointment options in website

Rita, is an excellent aesthetician. I have had several appointments with her and have always been very satisfied. Very professional.

Everyone is friendly and welcoming. Massages are always well done. Easy to book massages.

Great service Reduced neck tension Made me feel relaxed

The receptionist Natalie is very friendly and helpful.