Dreams - Bournemouth

The sales assistant was very helpful without being pushy. She guided us through the bed selection system and then showed us the products selected. She was very good

Laura was so knowledgeable and she made the whole experience of buying my new bed very easy.

Laura was extremely knowledgeable about the type of mattress I required and helped greatly in my final choice. She answered all my questions in an efficient and friendly manner. I will recommend Dreams to family and friends and come back when further purchases are reqired.

Very good customer service

The staff listened to What we required and found a suitable matteress for myself and for my wife.

Laura was very knowledgeable about the products. She listened to what we wanted & provided options. She was very friendly but not pushy at all & gave us plenty of time to test the pillows. Will be happy to go back to this store to purchase any further products.

We weren’t rushed in anyway, the assistants Siobhan and Laura were brilliant, even when my Grandson got dropped off as my daughter had to go to work, they got him some colouring pens a drink and ballon and whilst I was doing paperwork Laura entertained him with the ballon. We were both given drinks and tried the mattresses several times, even when it got to closing time we weren’t rushed!! We went on the sleepmatch and for each time we tried a different mattress Siobhan moved the pillows over! All in all a fab experience and so nice to not feel pressured into buying something!!

Laura was very attentive, giving me all of the information I needed to make the best decision for me without being overbearing. I was able to use the sleep match machine with ease and felt entirely comfortable throughout my visit. I was encouraged to take as much time as I needed and not pushed into anything.

Friendly, allowed to browse then advised to try the sleep match which changed out view completely.

James was extremely helpful and spent time and effort explaining and giving guidance clearly and thoroughly on a Tempur mattress and pillows. Any questions we had he was able to answer so that we understood everything and sometimes he went over things twice, he was extremely patient. We tried the Dreams machine that gave a guidance for the correct mattress we required. This was super so we feel confident that we have made the correct choice. James made us a cup of tea after we tested The Dreams machine, which was most welcome.