Dreams

great service from Harvey in the Burton store, very knowledgable and friendly. Covid safety measures in place

Very attentive store staff, great items on display and overall a great experience while shopping with my daughter (I'm 85).

Warm welcoming. We got offered to do test to find perfect mattress for person. After we tried mattress that were highly recommend by test ,our consultant suggested to try different mattress as well and this helped us to understand that test is very good and actually helps to find perfect mattress for me and my partner. While we were sorting payment got offered coffee. Never in life got offered coffee at the shop .And consultant was very likeable. Overall we are very happy with our experience at dreams.

Friendly, knowledgeable staff

Charlotte at the Burton-On-Trent store was really helpful, knowledgeable and friendly. We used the sleep analyser and were guided by her to the mattresses that were suggested.

The sales assistant was excellent. Didn’t rush us, encouraged us to try different beds and was very knowledgeable. There was no hard sell and she placed our order quickly and efficiently.

Approachable, knowledgeable, and friendly staff. Store was laid out well, staff didn't hound you. They even offered liquid refreshments, no other company's offer this level of customer care

It was wonderful that you had a machine which looked at the way we both sleep and then recommendations of the best Mattresses for us. The sales Assistant listened to our price budget and guided us to the options which were available. She explained everything and even about the special cover you offer, with the free gift that came with it. So instead of coming for a look around and going away to discuss we were able to make the decision to buy then and there.

I went in looking for a bed, Harvir showed us the different types and explained in great detail I was very satisfied so i have purchased a bed.

The Store Colleague was very helpful and knowledgeable about all the products available in store. We were listened to and advice was gratefully received. We were offered refreshments and given plenty of time to make our minds up about our purchase.