Want to write your own reviews?
Download our SurveyMini App.
By Bmh20 | 10/22/2015
Great milkshakes
By San r | 7/21/2015
Good food
By T$ | 4/14/2015
Great food.
By Gators1993 | 1/13/2015
Good burgers and shakes :)
By T. Matrix | 5/2/2015
We had waiter/waitress problems. We had to ask for silverware. We had to ask for ketchup. We had to ask for a refill. They screwed up my wife's burger. We were told that our waitress had had to leave because she was participating in a conference call with the boss, so we had to flag down other workers. It seems odd to remove a waitress from a table she was serving, particularly on a Saturday afternoon at noon. Even though there were empty tables, there was a long line of customers waiting to be seated. What a peculiar time for the manager to schedule a meeting.
By Richard M | 2/14/2015
This was my worst experience at Steak 'n Shake by a long shot. After sitting at the drive through waiting to order for roughly ten minutes maybe slightly longer, the guy finally came back to the mic for the forth or so time apologizing about the wait and kept saying it will be just a few more minutes. After waiting for 15 minutes and not even placing any order yet we finally decided to just leave. It was by far the worst experience I have ever had at a Steak 'n Shake restaurant let alone any fast food place for the matter. Highly disappointed with this recent visit.
