Petco

9 ratings

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Location

682 Broadway #1,
Saugus, MA 01906

Dallas h

By Dallas h | 1/16/2016

Best experience at PETCO yet

Kimc

By Kimc | 1/14/2016

Great customer service. Staff was friendly and very helpful

Doreen m

By Doreen m | 11/21/2015

Great employees. Friendly. Just wish they had my cats can. Always out of stock!!!

Doreen m

By Doreen m | 3/13/2015

Great selection Honored another retail coupon! Was thrilled

BillWill

By BillWill | 12/22/2014

Very clean and well stocked store. Groomers are helpful and do a good job with my pup

Kim c

By Kim c | 8/2/2014

Store smelled badly

anonymous

By anonymous | 9/27/2015

didn't have what I wanted

Zoogirl1990

By Zoogirl1990 | 9/26/2015

Love the products here, but we got treats 3 bags of treats because they were buy 2 get 1 free. When we were getting rung up, the person with me asked if one of them was free and the cashier replied "huh? Oh yea" and finished ringing us through. When he looked at the receipt, we were rung for all three. The cashier was very friendly, but as she refunded us she said "oh we are only supposed to give the sale price if it's asked for, because it technically doesn't start until tomorrow". I work in food service, so I get that....but he specifically asked her about the discount and she said yes. It really ended up being a 15 minute process over something that could have taken her two seconds had she been listening.

Rachels

By Rachels | 7/23/2015

My sister wanted to look at hermit crabs right before they closed so I drove and made it there on time. As we were looking at the hermit crabs an employee came over and rudely asked us if we needed anything because they were closing in three minutes. We said no thank you and we would be out soon. She rolled her eyes and walked away.