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By Kim H | 9/17/2015
Thank you
By anonymous | 8/27/2015
Outstanding service
By Loveme9901 | 11/10/2014
Good service
By Kim H | 7/31/2014
Good choices
By Jay jae | 9/20/2014
Food was great
By Kenneth B | 9/26/2015
service was slow
By Melonie f | 10/24/2014
My sons burger was supposed to be plain. It was not. Waiter acted like it was a big deal. Ask for more fries. It literally took 15 min. By that time we were ready to go home.
By TMWD | 8/7/2015
My order was not correct it three tries to get it correct and on the last try they got it correct.
By SurveyJunkeee | 5/24/2015
I looove Red Robin but yesterday's experience wasn't good. We waited a really long time to get our food and there weren't many people in the restaurant.
By Chelseacg | 8/15/2015
Me and my boyfriend went to buy a movie madness pass as a gift and decided to get dinner also. We got there and there was no hostess at the stand. Finally someone (not sure if it was the manager, didn't see them doing much the whole time we were there) seated us. We sat for almost 10 minutes before anyone came over to greet us and get our drink orders. Then it was over 10 minutes before Shantail came back with TWO waters. Before anything I told her I had a coupon and wanted to purchase the movie madness along with dinner. It took a half hour to get onion rings as an appetizer and another 20 minutes to get our main dishes. After all the waiting, my boyfriend got a chicken sandwich instead of his burger. Then when she came back and brought "his order" it was the wrong burger. He didn't even say anything because we wanted to get out of there so bad and we were charged for the wrong burger. Our waters were not filled unless we asked and she had no idea what she was doing. Barely ever came to our table. Once she brought the check, the movie madness wasn't on there (even though she wrote it down) and then once we told her she then rang it up but used the dinner portion toward our dinner, when we never said that's what we wanted to do. After it all got taken care of the receipts didn't even show the transaction being corrected, so we had no idea if the correct amount was charged. This visit lasted almost two hours when usually were in and out of red robin in 45 minutes, and it was NOT busy. She told us the kitchen was backed up, but yet there was a man at the bar who came in after us that had his main course before we had our small order of onion rings. We will NOT be returning.
