Dreams - Swansea

We were warmly welcomed when we arrived in store. The guy serving us was very helpful and friendly. It didn’t take us too long to decide on a mattress with the store assists help. The ordering process was very simple and straight forward which was great. Free delivery is also a positive.

Friendly, polite staff loads of information given regarding the product and mattresses- staff left us to browse but kept giving more information whenever we asked so helpful

This was our 3rd purchase from this branch of Dreams and as before, we received faultless service. Both James our assistant and Gareth the Store Manager were extremely polite ,friendly,professional and helpful. Wereally appreciated the Coffee too!

James with whom we discussed the headboard was most helpful

Customer service was superb

There were 2 of us looking for 2 memory foam double mattress. we were welcomed as we entered the shop and left to browse. James came over over and asked if we wanted any help. We preferred to be left alone to look when we did have questions James answered them all superbly. We were planning on going to look somewhere else before buying anything but we ended up buying 2 Hyde and Sleep there and then. We took one with us and mine is being delivered on the 8 the day I chose. Excellent service from James. Highly recommending this shop to everyone I know.

The sales man didnt pressure us as you find elsewhere and we had quite a laugh with him very good experience

Ian assisted us with our purchase in a very friendly and professional manner. He answered all our questions and queries regarding our purchase without being pushy or overbearing. We found him extremely helpful, he gave us time to consider what we wanted with patience and expert knowledge that we required to reach our decision. We considered the service to be both helpful and informative which enabled us to make and complete our purchase in a confident manner. Thank you to Ian and the staff in Dreams Llansamlet, Swansea.

Salesman was friendly,dealt with our order quickly and efficiently.

I found the staff very helpful friendly and answered any questions regarding my purchase