Dreams - Swansea

Found the product we needed, competitive prices, delivery available before Christmas which is when we need the bed for visiting family

Is a standard single mattress which is Precisely what we required.

I was approached by James, he was very friendly and helpful. He listened to what I wanted and I was very fussy and did his best to meet my needs. Had a lovely time in the store with himself and the manager, I'm very happy with my purchase and enjoyed my time in the store. Was even offered a cup of tea and a chunky kit kat :) felt at ease and made my trip very enjoyable so thank you both!

Staff member (James) was quick to support and offer assistance, quickly established needs by questions without appearing pushy. Was knowledgeable in products and made recommendations based on that.

Gareth who served us was very knowledgeable and helped us complete our purchase. He wasn't pushy but made us aware that he was there to help when needed. All staff were friendly and helpful.

I have visited Dreams a few times, and the members of staff were very helpful and very patient with me, as I did ask quite a few questions about the different mattresses and bases in the store. Last Saturday, 24th November, I called in the store again and spoke to Gareth, the person I had spoken to before, and with his help I decided to buy the Tempur Cooltouch Contour Elite 25 D mattress and base and also some bedding as well. The total coming to £2,023.00 I am now looking forward to receiving my bed on Thursday 6th December. I thoroughly recommend any person who wants help and guidance in buying anything in your store to see Gareth as he is a very pleasant person with plenty of patience and very helpful.

Just really good service...I even got a cup of tea! And i got exactly what I was looking for

The store was well laid out and the colour coding via pillows was clearly explained by your very helpful and jovial store assistance. Choosing the right mattress was an easier process than expected and placing the order was quick and efficient.

Excellent customer service and quality products at competitive prices.

The assistant, Ian, was exceedingly helpful. There was a huge difference in the care and advice we received today and the lack of help we received when we bought a bed in another well known store about a year ago. This assistance made a refreshing change and enabled us to make a good decision. Ian was polite, patient and very knowledgeable - and he also made a lovely cup of coffee! I am so glad we decided to purchase a bed in dreams and would not hesitate to visit again. I will definitely recommend it to my friends and associates.