Dreams - Swansea

The staff remembered me and the items i was interested in from a previous visit the week before and were very helpful is getting through the process. Both members of staff I spoke to were very friendly and offered tea/coffee and showed interest in my needs. They offered me additional pillows etc and clarified any details i asked.

The lady that served us was friendly had knowledge about the bed we were particularly looking for and she was not pushy for a sale I was left to look at the beds but she came back to answer my queries and helped me choose a head board

Ian was so helpful and informative, friendly and polite. He was patient with our little boy who was asking him lots of questions. Thank you Ian from Swansea store.

Walk into store Ian asked if we were OK and what we were looking for. He was friendly and offered advice on the items we asked about he seemed to have a good knowledge of the different products available, making me feel comfortable with my choice and not making me feel pressured into anything. He explained everything showing me what was on my delivery note, what cover I had excellent service.

My grandson has severe autism but the staff allowed him to walk around and were understanding too

The young man named Michael was extremely helpful. He didn't overpower us but gave us the information we needed.

Felt very relaxed with the salesman who was friendly and knowledgeable.was given all the relevant information to choose the right bed and mattress.

Gareth was friendly, helpful, knowledgeable and very efficient.

Staff were really friendly nothing was to much trouble. Allowed my daughter to try the bed and were super quick when processing the order. They were really helpful in during out the best way to get my 2 items delivered it collected in the quickest time. Couldn't fault it and I tried to compare the bed in other stores but nothing came close. Thanks

Very friendly lady who assisted me, think her name was sue. Very patient.