Dreams - Swansea

Excellent expert advice in an open and impartial way. First class!

Great service. Gareth did not pressure us into a sale and suggested us to use the equipment at store to find our best choice of mattress. He also ensured we knew the feature and benefits of all the mattresses that were highlighted. Great service and Gareth was brilliant

The gentleman that helped us was Michael he was fantastic, we were only popping in to get some ideas for a new bed as we didn’t know what we were looking for. Michael greeted us and explained the different range of mattresses on offer then got us to try the machine, after using the machine he then showed us the mattresses suggested for us, we found the one we liked, then asked for advice on frames, he explained all the different options with and we found the perfect base and headboard. We couldn’t recommend dreams in Swansea enough and will be telling our friends and family to visit that store

The store manager Gareth could not do enough for us, he was very informative and knowledgeable about the manufacturing of the bed, most notably the hydraulic pistons for the divan ottoman. He done us a good deal and in no way did he pressure the sale. We were offered tea and coffee which was nice and that was before we even agreed to buy the bed. Gareth was very accommodating and would like to thank him again for his professionalism and friendliness, and his patience as I had many questions surrounding the bed. Me and my partner are very much looking forward to the arrival of our new bed, and if we get drawn in this draw would recommend Dreams Swansea online and to all friends and family! Fingers Crossed!

The salesman was excellent , attentive helpful and knowledgeable

Dreams was the first place we visited looking for a mattress and we ended up buying one. We were very happy with the services, very kind and pleasant. We were given enough time to decide. The salesman was not pushy and trying to clinch the deal. We needed some distance and he gave it to us. Great range of different mattresses, sizes, grades, quality, etc. The important thing is we found what we were looking for. We entered the shop with a budget of £500 maximum £600 and we left with a purchase of £999, I think that speaks a lot of the services and quality of product we discovered in the shop.

The assistant was well aware of the qualities of the bedding items and advised us accordingly recommending a high value product but did do pressurise us in any way The booking process went smoothly and was explained simply It is too soon to comment on the product -only time will tell but early signs are positive

excellent and informative advice

Service was excellent, knowledge of the products available was exemplary and took time to understand our requirements!

As soon as we walked in to the Swansea store we glanced around to see where we would start and a lovely assistant by the name of Michael came over to us and greeted us & asked what we were looking for which was a mattress and he showed us to the mattress machine which matched us up to the right mattress type for us and then let us try different types.