Dreams - Swansea

Ian was expertly knowledgable on the different types of beds and mattresses available and was very personable. This was a crucial element in helping my mum decide on her new bed as she is now on her own, as my lovely Dad passed away after a long illness just in Nov and she hasn’t had a new bed or mattress for 35 years!! So a big Thankyou for helping my mam with this difficult buying experience.

Good service and Ian was very knowledgable so helped me to decide what to buy

Quick knowledgeable and friendly service

Explained every detail we needed to to know about the product and all the details of delivery were made and very satisfied about the product and the whole process

The very high level of customer service we received from Susan in the Llansamlet Dreams really was first class. Susan was very knowledgable on the products and sat and spoke to us at the point of ordering about a number of different things, not just a sales point of view, really is a credit to your business.

Nice store and friendly staff.

Sue, the lady who helped us was very friendly and knowledgeable. We were also very impressed with the fancy machine that helped up choose our ideal bed. Fantastic idea and should be advertised more.

On entering Dreams we were greeted with a good morning from both assistance. After a short while the male assistant approached and asked if he could help. He informed us about the various colour coding on each of the bedding, which was very helpful in narrowing down our search.He also offered us tea/coffee whilst we browsed. On his return with coffee ( which tasted very nice ), he then talked us through the range we had selected, which was very helpful. Eventually we narrowed it down to two beds. Again the assistant came up with a plausable solution which resulted in a very satisfactory conclution which suited our requirement .We concluded the sale . we were satisfied with our purchase thanks to Ian.

Very polite and knowledgable about our needs

Lovely choice of beds to choose from and was very happy with my purchase as I was tested for the right mattress and staff were amazing