Dreams - Swansea

We were shown a series of beds, options/prices/quality were clearly discussed and we went on your computer assisted bed to find out the best mattress for us. Very friendly and helpful staff. Yvonne gave us plenty of information, very clearly answered the questions we had. She was brilliant, very attentive, friendly and seemed genuinely interested in our purchase.

The service in Swansea from Ricky was immense

Great service. Good advice from assistant. Quick.

We found our product, given a good deal, a good delivery date and was all done quickly.

Excellent customer service

I brought my elderly neighbour (85) to choose a new bed. The assistant was friendly and showed us the divan bed choices and helped to find a comfortable mattress. Booking delivery and payment were easy with chairs for my neighbour to sit while the transaction was dealt with. Yvonne the sales assistant was lovely and rang me with a quick delivery date.

I thought I knew what I was looking for ie a medium to firm mattress, however, after spending 3 minutes on the sleep machine, it transpired that we needed firm to extra firm. I was sceptical at first, however, after trying 5 recommendations, I had to concur with the findings.

As soon as we stepped foot in store we felt seen and listened to. Ian was fantastic at helping us, explained exactly what type of mattress we needed for our aches and pains (following a go on the SleepMatch) and also explained how best to maintain a mattress to get the most out of it! We left not only with a new mattress but new pillows too!

From the moment of entering service was fantastic and the gent we dealt with was lovely and helpful listening to what we wanted

I was greeted by a pleasant guy called Lewis, he provided excellent advice and dealt with sale quickly and efficiently...