Dreams - Swansea

We got to use the technology available to match our ideal mattress. The number of products on offer was immense

On entering the store within a minute or two, we were asked if we needed any assistance. after explaining what we needed, we were asked if we would like to be assessed for the correct mattress . Which we agreed, this took three minutes. we were then showed a number of mattresses. Which we tried out with pillows provided. On selecting we were given a 40 day trial of which we had the choice to change mattress. Things were clearly explained, by a very friendly gentleman employee.

As soon as I entered the store, Sue came over and was helpful the entire time. (Very good sales from her as well as we spend £220 on pillows, we probably didn’t need but they are lovely). We had previously found the mattress we wanted a few months back and we’re very happy to find it again and the delivery time was much quicker than expected.

Extremely satisfied with the service from store assistant Yvonne, she greeted us as we walked into the store, she provided us with the bed test for our particular needs, directed us to various suitable mattresses, even offered us a bottle of water, great service Yvonne. We came away purchasing 2 mattresses and a THERAPUR pillow.

The people are friendly and helpful and made us fell welcome and new what that where talking about l would shop with you again

friendly helpful lady who listened to my needs and knew the answers to my questions.

Sue was an extremeley helpful and friendly member of staff who helped with all our questions and needs.

We visited the Swansea branch on 1st January and was swiftly approached by Yvonne. She was very helpful and knowledge about the products. To understand our needs she took us over to the machine. Then took us to suitable beds.

As soon as we walked through the door we were greeted by a member of staff, the main thing for me was that no staff members were pushy and lingering around you , they stated where they would be located when we were ready for help , soon as we were ready for help the staff member was very knowledgeable and made me and my partner laugh all the way through it, we also tried the mattress that lets you know what mattress suits your body which was perfect for us as we were checking all the wrong mattresses, all i can say is a big thank you to all the staff at llansamlet branch.

Staff were very helpful and explained about the product