Dreams - Swansea

I thought shopping for a new bed was going to be a nightmare with all the variations etc, but Sue was excellent, no pushy sales, very helpful, answered all our queries, it was a dream ( sorry had to say it) Myself and my partner we're on our way within 20 minutes, just waiting for delivery of our new bed, I think choosing dreams was a choice I won't lose any sleep on ( sorry last one) It's rare to come across such good service, Sue is an asset to you give her a day off , she could have a lay in (can't help it) Anyway thank you, if the bed is as good as your service I should be able to lay in bed as long as my teenage son Bye

Very friendly staff members, We managed to find the right mattress for both me and my partner and we will be using you in the future

I was highly satisfied with the overal experience at dreams because i have just bought my first house with my girlfriend and we had never been to buy furniture previously so when we had explained to Ricky and Sue they were more than happy to help, we were on a very tight budget as there was a lot of money going out with the new house however we came to the conclusion that it was best to spend slightly more than we had at the time for more comfort, this is why we decided to take full advantage of the interest free credit that you offer which saves us a lot of hastle

I have back problems and had recently slept well on my daughter's spare bed. I took details of the mattress and it was a Dreams magnificent 7. I looked online but couldn't find it. I phoned the store and explained what I was looking for. John was very helpful and explained that it had been superseded by the Wakefield. We went up to the store where we tried the matress, met John and other staff who were very helpful. We were welcomed and offered coffee as soon as we went in and the whole experience was good.

I didn't feel rushed to make a decision before we were ready. My wife & I were able to leisurely walk around trying out which mattress suited us both and were offered pillows to aid in helping with our choice.

ex service

The assistant, Ian could not have been more helpful but at no time appeared to be pushing for a sale

Super friendly assistance from the very knowledgeable sales staff

Ricky the sales person was very helpfull

Non pushy staff, very courteous and explained matters simply.