Dreams - Swansea

Soon as I entered the store me and my partner were greeted by a great customer service team. We were made very welcome inside the store. We was looked after by a lovely lady called Sue who gave us a very knowlegabe understanding on the product we was purchasing.She went through all options that were available to purchase the bed and made us very highly satisfied of the service we receive. It has made us want to visit again

The staff were very friendly and helpful

Knowledge and patience of salesman

Excellent customer service

Sue served us from start of our visit to completion of paperwork. She was brilliant and nothing was too much trouble as we hesitated on our decision..not just on the mattress but the type of pillow!! The other staff also made us welcome and it really was an enjoyable shopping experience, even if we did spend more than planned! But we feel, with the advice received, the Dreams 40 day pledge and also the 10 year guarantee we took out, that it will be a sensible , wise, long term decision. Thanks to all the staff at Llansamlet Dreams.

I went in to buy a single Divan base, and that's what I bought. The sales person was very helpful and I was in and out in less than 10 minutes which was good.

Staff were friendly and knowledgable and could help me decide. A discount was offered when I compared the product to another on the Dreams website which was not in store. Ordering and finance process was simple. I had previously purchased from Dreams and had been pleased with the experience.

Ricky the salesman assisted us with everything we needed and gave us many options regarding choice, and value for money. He spent lots of time helping us make our decision and then was great getting it all ordered and making our purchase easy.

Because we found what we were looking for without any hassle.

The sales advisor, Ian, was not at all pushy but provided us with lots of information and options. Truly a credit to your store.