Dreams - Swansea

been into dreams and bought the bed, was highly satisfied with the service, and was assured that i could change the bed if uncomfortable within 40 nights. we also got 6 pillows, which i tried before i bought, which was great.

Shopping experience was pleasant and expedient. very helpful assistant, took time and trouble to explain costs etc. Swift delivery promised. Product delivered early within time slot advised by phone. Everything completed perfectly. I am a highly satisfied customer.

Everything ran smoothly. The products were clearly displayed, and there was an opportunity to try them out. The sales manager eas courteous, efficient and knowledgeable.

Ricky was helpful and friendly

Good service from store assistant, showed range of product including pro's and cons.

sales staff friendly and more knowledgeable than elsewhere -not pushy gave us all the time we needed

Very friendly staff, especially Sue. Helped us choose and left us to make the decision. Gave us freedom to browse. A hard balance to get! Was very good helping us customise the bed. The tea was nice :). Great customer service. Definitely will recommend to friends.

I had been to other shops before Dreams and felt that as soon as I walked in the door they just wanted my money and I felt like I was being forced to buy products, but when I came into the Dreams store in Swansea the sales assistants allowed my to walk in the shop and look a little. They we're friendly and informative without being forceful and very helpful. I would certainly use Dreams in Swansea again, I was very pleased with how quick the delivery date was given too and that I had an option.

We only went in for a look at the Tempur Cloud Mattress. Sue and Ricky were so nice and friendly we ended up purchasing them on the same day! Can't fault the service at all. The best part was that we never felt under pressure to buy and there was no hard sell. We even had a cuppa. Perfect!

Very friendly and helpful staff,we were given every assistance we needed in choosing our purchase.