Dreams - Swansea

We had visited the store on a previous occasion, and identified the bed frame which we liked. We then looked around other stores and on line for comparative products. It became apparent that the bedframe in Dreams was very good value. So back to the store to purchase the bedframe. The assistant was very helpful in advising us on which mattress to purchase to compliment the bedframe.

Assistance was good , staff was friendly , store was clean and well laid out.. The staff member that assisted us was friendly and knowledgeable and helpful with our purchase.

Friendly knowledgable staff

The sales assistant was brilliant, extremely helpful

Sue the customer advisor was extremely helpful and knowledgeable....also patient and showed great empathy in understanding our needs.

From the minute we walked in a member of staff was on hand to help. Within 10 min we were sitting down buying a bed & mattress. The banter between us both was amusing, really pleased. X

staff very polite and helpful

We were approached and assisted by Ricky as soon as we entered the store he was not just helpful he was amusing and very pleasant and made our visit and purchase very easy

We have always bought our beds at dreams but we went off piste and got one at Wrens big mistake within 5 weeks the mattress went all lumpy their customer service is diabolical so we returned to Dreams what a differenc never again will we buy anywhere else we are know awaiting our new mattress from Dreams.

Good service, friendly staff