Dreams - Swansea

Sue had bery good product knowledge also didn't push us in to a sale left us to make our minds up.

I went into the store with an idea of the bed and I did not have a clue about a mattress. Sue quickly came to my assistance when I was looking lost near the mattresses. She found the perfect mattress for me fairly quickly and explained everything in the process. Her and her colleague were laughing and making the whole experience easy and light hearted.

I was very pleased with the service and item I purchased, the staff were very friendly and helpful and took the time and trouble to explain all about the product. I though the staff were really helpful and friendly.

Our shopping experience at Dreams was excellent. The sales gentleman Ricky was really helpful and knew when to offer his advise and leave us to look around. The colour code of the different types of mattresses was very helpful and enabled us to concentrate on exactly what type of bed we wanted.

We were served by Ricky, he was really friendly & approachable, gave us lots of useful advice, he was NOT a pushy type of salesman but totally the opposite & he was obviously very customer service driven - this definately helped me purchase the product today.

Prompt service and a good knowledge of the products for sale by staff.

Ricky was extremely helpful

Very pleased with the service by the salesman and his knowledge of the products on display.

My partner had seen a bed online for a specific price and wanted to try the bed before we decided. We were on a bit of a tight schedule as we were only in the area for a limited time, so Sue (the lady we spoke to) helped us find which one we liked (which wasn't physically in store) and decide on a mattress. She was very helpful and knew what she was talking about which helped us decide what we wanted :)

Customer advice and friendliness of salesman