Dreams - Swansea

Prompt service. Availability of goods and delivery

Friendly knowledgable staff. Had already browsed online to find what I wanted. Went instore to view the item and ended up with a better deal. Just waiting for my delivery now

I was served by a lady called Sue at the Swansea Llansamlet store, who has served me twice previously when buying my daughter's beds. She was extremely helpful, attentive and listened to what I asked for, the type of mattress, the particular base I was looking for and a suitable headboard. She worked out the best price for me, finding that it was better to buy a whole package than separate items from different ranges. She encouraged me to try out different mattresses, and took the time to place my order, explain repayment options and delivery dates. She could not have been more helpful, and remembered me from my previous custom. I felt valued as a repeat customer.

Friendly staff and they also provided a lovely cup of tea.

Ricky and Gareth were extremely helpful .

We had assistance as soon as we wanted it, Sue was very knowledgeable and very friendly. She recommended matresses to us and knew what we were looking for, a quick simple visit and fast delivery service. Excellent

Effectively I put it all down to friendliness and service that created an excellent shopping atmosphere and provided me with needed choices. The staff did a stellar job and gave me all the time i needed.

The assistant was very helpful. various suggestions were made and help given for choice.

On entering staff introduced themselves and explained all we needed to know about the different mattresses and beds abd how the shop worked! They then stood back whilst we were trying them out but were on hand for any questions we had. They were not too 'pushy' which made us feel comfortable during our visit. the staff play a huge part to us as to where we purchased our mattress and bed! We were offered a cup of tea/coffee. The lay out of the shop and colour coded beds made it clear to us what firmness they were which saved us time as we knew the firmness we liked which narrowed it down for us straight away. No complaints at all. We went away from the shop to think about making a purchase and on return we were welcomed again and had alot of time for us again answering our questions and helping us out! Thank you to the staff at dreams swansea!!

Salesperson was very knowledgeable and informative