Dreams - Swansea

Just that everything about the store the staff the choice of products were all there The store was well presented, spotlessly clean, and laid out. The staff were professional and very helpful. The choice of products were in people's price range and well documented.

The staff were very helpful and friendly, showed me a selection for my needs.

The knowledge of the colleague and nothing was too much trouble. Ian of Phoenix way LaSalle swansea.

I found the staff very helpful particularly the gentleman who dealt with us He explained everything in a warm friendly manner but obviously new the products extremely well I have dealt with Dreams previously so knew the company to go to.

Very good customer service,his name was Ricky.

The member of staff immediately offered to help me when he was free. He took time to understand what I was looking for and came up with different possibilities of what I could choose. Very helpful when you feel a bit lost about what your are buying

There was one design for bed I wanted and your colleague, Ricky knew about availability finding it speedily online. He listended to my requirements and understood them. Delivery is not till the end of January so I hope that the quality of the order will match my experience so far.

The salesman was great - didn't hover over us, or make a nuisance of himself, just answered all our questions and provided very relevant information. There was ample choice of beds, with plenty of options to mix and match. After a short while in the store, we decided that there was no need to go anywhere else - we would make a purchase on that visit, which we did.

Excellent service and product knowledge. Ricky has served me before when I made a large purchase 3 years ago and I remembered him as he was so helpful.

Ian our customer service assistant was helpful, friendly and charming. Excellent service and good knowledge of products without hard sell