Dreams - Swansea

Ordered a Tempur mattress and quoted a price I had found on the internet, the staff at Swansea checked if it was correct and price matched.

helpful, knowledgeable

Excellent service from lady I placed order with & all her colleagues.

We were served quickly and efficiently by a friendly and helpful member of your staff.

100% better than your store in Llanelli

When we arrived we were greeted in a friendly manner by the staff working that shift. We were then asked if we needed any help. A little later, after noticing we'd been looking at a particular mattress for a while, the employee came over and spoke to us for a short while about the Mattress. We continued looking for a while but decided on the one we were spoken to about. The employee was friendly, kind and had a great sense of customer care. We were told in detail about delivery, times, other offers. I felt welcomed into the store as if i was a regular there.

The assistant was knowledgeable and very helpful and we were very happy with the way she explained all the different options.

The sales assistant was most helpful. I first visited the store the previous week and I was remembered and so was the mattress I was interested in on my return to the store.

Large range of products and very approachable staff.the man who served me was funny, attentive and made the experience of parting with my money, admittedly a hard task, an enjoyable and informative experience. Very happy with the service I have received.

So helpful and were not pushy at all, I had the opportunity to ask questions and they were so knowledgeable.