Dreams - Solihull

Liz was very patient and understanding

We got assistance from Elizabeth in the Solihull shop, very friendly, gave us space to go around & look on our own without being pushy at all which I prefer. When we were ready Elizabeth showed us the product & gave us more information about the guarantee & price. Everything was done to perfection, professional & friendly approach. Thanks Elizabeth & Solihull team.

Overall very helpful without being in any way intrusive. Encouraging without being in any way forceful. Pleasant informative member of staff.

Liz was very knowledgeable and very helpful. She made our visit very enjoyable and made purchasing a new matress very easy and enjoyable.

I was served by Rick in the Shirley store. I was desperate to find the right mattress as I’d ordered a few online and wasn’t having much luck. Rick spent a lot of time getting to know my needs, we tested out lots of beds, nothing was too much trouble. He was friendly, knowledgeable, approachable and helped me find the right product for me. I was extremely happy with the service and the store.

Brilliant customer service Very friendly but not overpowering

Lauren provided excellent customer service and had a very good knowledge of your products. She spent time understanding our needs and requirements and tailored a perfect solution

The sales consultant was highly knowledgable about the products, very friendly and efficient, never once rushed us to make a purchase, understood our needs and recommended the best product for our needs and budget. Great experience all round.

Very helpful sales person, spent time with me to ensure I chose the right product

From the minute we walked in the colleague(Lauren) came over to us and offered her assistance I told her exactly what I wanted and she pointed us straight in the right direction with knowledge of product, material and design to a high standard, she was polite and friendly and made the whole experience worth while