Dreams - Solihull

The lady who served us (Natalie) was clearly passionate about her job, it made the entire experience super fun and pleasurable.

The member of staff was excellent he understood our needs and was extremely helpful went through everything thoroughly, offered us drinks he explained how the bed works by measuring posture offered a range of products

Great customer service. Good knowledge and understanding

I was looked after by a lady called Lauren. She was friend and extremely helpful without being pushy. She listened to my concerns and gave great advice.

Immediately on entering the store the young lady we met was very knowledgable, thorough & courteous. She answered any questions welll we asked.

Chris was very helpful and explained all about the bed and mattress I was looking for.

Excellent customer service. Highly knowledgeable staff and great attention to detail. Good variety of beds to look at and test out.

From the moment we walked in the staff were attentive and friendly, our assistant Chris was very knowledgeable and able to give us advice, the dream machine was brilliant. We were going to try a few bed shops, Dreams was the first shop we went to and we never went anywhere else due to the professional service we had and Chris's excellent knowledge

Came in deflated after being to other stores that left me more clueless than I started. The lovely lady saw me looking near defeated and listened to what I wanted. Then did the mattress test, she then patiently took me around every recommended mattress until we found the ONE! She made it such fun, even ordering the bed and mattress was pain free. Was expecting weeks for delivery, and pleasantly surprised delivery within a week. The lady was super friendly, knowledgeable and patient. Will highly recommend not only dreams but her too.

We were very impressed with the knowledge of the colleague Lauren in the Shirley store, her support in our requirements was very good