Dreams - Shrewsbury

Your piped music was too loud and the type of music did not create a relaxing ambience for choosing a bed. I thought the prices were generally to expensive, but was satisfied in the end with my purchase and the interest free option. Although nothings for free, so I suspect that your prices include a margin to cover the interest on the loans. James at the Shrewsbury store was very helpful as was the temporary manager.

I was satisfied with the service I received from the employee

Overall very satisfied slight improvement could be value for money for products purchased

Very friendly assistant,help us to find item wanted and talked about it thoroughly.

The TV bed has audio speakers built into it, I could not adjust the volume of the TV through the speakers using the remote so it appeared that the only way to do this was to lean forward from the lying position to adjust it on the speaker system directly. The assistant in the shop made a good effort to find out whether there is more information on this but ultimately we could not conclude if it really is possible to adjust the volume of the TV (when passed through the in-built speakers) using the remote. I liked the bed enough to go ahead with the purchase but now feel I should've made sure. The bed arrives this Saturday.

Good price and very good customer service

Not applicable. We were satisfied with the service we received. We appreciated the cup of coffee offered a nd received whilst web placed our order.

Should of had some discount on mattress ordered!

I did not expect to be highly satisfied.

Could have been a better price as always, having bought the same items as another member of the family, cost more this time.