Dreams - Shrewsbury

I had specific requirements and the staff and products met my requirements

The assistant, Peter, was friendly & helpful but not pushy andallowed me and my 3 daughters the time & space to look around, try mattresses, and think.

Staff member made my visit a good experience,knowledge and information brilliant and I was very satisfied with his knoeledge

Very polite and efficient member of the team called Pete delt with us

Very friendly and helpful staff, fantastic knowledge

The staff were very informative and knowledgeable about the products

Excellent customer service

very helpful. explained everything about the bed, we have used the bed .quite comfortable thanks

Peter was very attentive to our needs, friendly but not over powering

I was ably assisted by Wesley. To me he was and is the perfect sales person. Helpful, knows what he is on about, not to pushy or in your face and more than happy to show me every type of mattress in the store. It was his extensive knowledge that swayed me from buying a Hypnos mattress, which is what i had set my mind on having, to eventually buying one of your own mattresses. Only down side was/is the length it takes for delivery which is completely out of Wesley's hands. I am currently sleeping on the floor and having osteo arthritis and scoliosis is no fun. But delivery times are what they are unfortunately. I came to Dreams because a different bed company - Bensons - have already failed to make a delivery and charged me £200 for the pleasure. I should of just bought from Dreams in the first place as the whole experience was far more pleasant.