Dreams - Nuneaton

Completely down to friendliness of assistant.

Rob and David were excellent. Myself my wife and son arrived and were welcomed very promptly and rob explained how a bed device would tell us the best mattress. Rob then proceeded to show us all the different beds and provided great knowledge on the beds and also did an amazing job with our over energetic son. He was very aware of my wife's needs being pregnant and assisted her needs as well. Once we found a bed and mattress combination we were happy with Rob and David told us how we could save money and discussed all the options for what we could have. They discussed removing our current bed and days we could receive our new bed. We were shown many different options and both were very understanding and knowledgable of the products and our needs. Rob offered my son crayons to color in during his stay which helped us while discussing the terms and conditions. I would highly recommend them to anyone looking for a new bed and they even gave us pillows worth £60 on top for no extra cost. Great service from all. Very happy customers.

We were highly satisfied with our order. The dreams assistant Rob was very helpfully and friendly and made a overwhelming experience, easy and joyful. !!

We were highly satisfied with Rob, he helped us with every step of our purchase. There was a very friendly atmosphere in the store from the moment we walked in

Was very well dealt with by Rob was really nice and helpful

The staff were polite and friendly, took time to listen to what we wanted and advised with good product knowledge. Gave us options to look at and test and then gave us space so we didn't feel pressured all in all a good experience.

The sales team were first class well informed & well trained one person in particular to mention is Robert good young man ?

Excellent customer service and a great understanding of the options given by Robert

staff very welcoming, knowledgeable of the mattresses I wanted, good price, delivery arrangements and placing of order excellent, very likely to make another purchase in 2022 and will visit the Nunsaton store as first choice

sales assistant spent time and knowledge with us and no pressure.