Dreams - Oldbury

Highly satisfied with the assistance and information provided in order to select ahigh quality product.

quick concise service

We were shown the bed that looks at the kind of sleep individuals need and then taken around the store based on its results by a team member called rob he was very patient with us and accommodating I am 7 months pregnant so it was difficult getting up and down very fast but I was never rushed and he took his time making sure we were happy with our decisions and he gave us lots of information regarding our interests

Usha was amazing, she didn't push me to buying anything. She took me around loads of options that was best for me

very good service was able to find a product that I needed. very happy with my mattress. gave me time to find the product that was right for me.

Usha took the time to take me round various options suitable for me. She showed me many mattresses but the only issue was that some were out of my price bracket which she did not know. She showed me the sleep master system and was very patient with me and my parents. She offered us a drink and time to ourselves. Great customer service in the current times.

We were greeted by Usha at the Oldbury store who went over the products that would best suit our requirements. We were offered drinks while our item was being processed for ordering and she explained in detail delivery date and how to prepare our old bed for disposal. Fast and efficient service.

Relaxed feeling as soon as we walked into the store.

Usha. Looked after us well .And also the young men who delivered the mattress were very courteous .Well done .

The representative, Usha, was very attentive and assisted in choosing the right product for our requirements. Indeed she advised on some ex-display items which actually suited our needs. Her product knowledge was excellent, with highly detailed knowledge of products and pricing.