Dreams - New Cross

I'd gone in looking for a specific bedframe (harper) to discover it's no longer available. But I did get a new mattress.

Value of the product which was not on sale for money

Your all staff is not well interactive except some are very help full even in your sales department in head office we got insurance for ten years for previous and no one give me exact answer wat to do with the matterrs which is no more good to sleep.At last i have to go to the outlet to buy new one and told whole story just got 20% discount waited long to get dissension.Today Jade was great with us.

The store was quite drab looking and very very hot. In terms of the mattress selection, we thought this was fair but there could have been more choice with conical spring mattresses. Lots of memory foam that does not suit our personal needs. Jade was extremely helpful and friendly, we could not fault her service.

The sales assistant who was dealing with my order was rather softly spoken and the other assistants who were also at the sales desk(s) were rather boisterous making it rather difficult hearing what was being said to me at the time. However once they had moved away and I requested a repeat of the information all was well.

Range of bedsteads and headboards were not as extensive as I was expecting.

Buying a mattress just isn't a life experience that I could describe as making me feel highly satisfied. I was perfectly happy with the shop, the products on offer and the assistance we received.

there were not enough bed frames to see within the store, nor was it easy to see if there were any others not on show, also the second floor of the store was uncomfortably warm, with no aircon.

Atta was very friendly!

I feel it could of been a quicker process once I decided to buy and that delivery should be included in the price!