Dreams - New Cross

great staff

Phone operator listened to my needs and advised exactly what would be best and made sure I was getting the best value for money. She did not point out when I contradicted myself but rather took the information and recalibrated what I was needing and wanting. So, clever and kind.

It was a no hassle purchase. I knew what I wanted.

Gina took my call. We had recently bought a bed from dreams for mum - my dad recently died - the service was fabulous, and he products of first class quality, as well as being stylish - hence why returned. Gina was wonderful. Asked me specific questions which indicated which mattress would be best for us, and when I told her what I was looking for in a bed frame, bearing in mind we needed the bed delivering on the 10th April, she immediately sent me a list of available mattresses & beds available to us. Gina is a credit to dreams, and we will definately recommend he service to all our family & friends.

Really friendly helpful lady on phone She ordered the wrong item but quickly rectified it Have not received the feee pillows though

Purchasing items without trying in the store is worrying. However, the Salesperson Gina was very knowledgeable and was able to answer all my questions. Advising options.

The young lady that assisted me was very nice and helpful, her product knowledge for what our needs were was first class

Very friendly and helpful. The help given and knowledge of the product for me to choose the correct mattress for my stepsister who suffers back problems

Friendly customer services and price of products

This survey is designed for an in store visit not one that is during a lock down