Dreams - New Cross

3088 ratings
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Location

New Cross Gate Retail Park,
New Cross Road,
New Cross, EN SE14 5UQ

Rob McK

By Rob McK | 6/24/2017

Sales colleague was friendly, knowledgable and polite. Explained products and then left us to try and browse

Adele

By Adele | 6/23/2017

Joseph (and Gina) were lovely - friendly and helpful, great knowledge, courteous. Joseph spelled out all options, including the 40 day satisfaction, price comparison and helped with a mattress cover to suit our needs. He also offered me his Adele concert ticket!

Steve F.

By Steve F. | 6/21/2017

The staff were very helpful and friendly.

Tasha C

By Tasha C | 6/20/2017

I was really impressed by the helpfulness & knowledge of the staff (specifically Gina). They made me completely reconsider the value of my purchase and how I went about making the right choice for me. I have visited many bed stores and not had this experience anywhere else.

vijusher

By vijusher | 6/19/2017

The staff (Gina & Jade) from the Dreams shop in New Cross Gate were really helpful and had the right knowledge on explaining and showing the correct product as per the customers need and comfort. This helped us in deciding the right mattress for our self with being confused with lot of options available around.

Mo

By Mo | 6/19/2017

The best customer service I've never meet befor . Thank you Gina.

Alicja

By Alicja | 6/19/2017

Gina was very friendly and helped us pick the best mattress for our need. We thought it will be a case of coming in and picking the one we like but now we know that here is more to it. Gina explained the difference between all types of mattresses as well us showed us ways of finding out which mattress suits our bodies best. Not going to lie but if it wouldn't be for Gina we would definitely pick a wrong mattress and end up with back pain few months down the line. Very helpful and professional service.

Daisy P

By Daisy P | 6/18/2017

The Customer Assistant Jade who served us was extremely welcoming and helpful. This made my time in the store extremely pleasant and easy.

Kate M

By Kate M | 6/18/2017

Gina, the person who assisted us was incredibly generous with her time and advice. I really was so impressed.

Will

By Will | 6/17/2017

Excellent, friendly and helpful staff. Easy store layout and colour coding helped me find a good mattress.