Dreams - New Cross

I was treated well and was able to find and purchase all items I wanted.

Quick, efficient and supportive

The sales assistanct Jade was extremely helpful she explained the benefits of the variety of mattresses i had been looking at. She helped me find the right mattress for me by explaining the difference in the mattress quality e.g the number of springs. she recommended me to lie down to have a feel of the mattress and the pillows to see which worked well for me. I found this very helpful. She offered me and my father drinks, which helped especially with the hot weather outside, the store temperature was nice and cool. The mattress were clean so trying to lie down on them wasn't an issue. The staff were very friendly and approached me and my father to help right away we didn't need to look for someone to help. I was informed of our insurance policy which i found to be helpful. I was advised of available delivery dates and was shown the contact number i need to contact if i have further queries or issues. Overall i was extremely satisfied with my purchase and the level of service given to me. I will be returning back to this store for future purchases.

I was helped by Joe, he was a big help, asked what I was looking for, how I slept etc and I found exactly what I needed and had a nice chat as well. Some of the best customer service I have had. Thanks Joe!

When I came to the shop the assistant Joe greeted me and asked if I needed help. He have me good and honest advise and new the products very well. I feel that it helped me make a decision as I wasn't rushed but it all end very swiftly

We were attended to by Gina who was very knowledgeable and knew her products. She was friendly and was keen to see that we had a comfortable bed rather than just making a sale. The store was large and had a great selection of beds.

Very knowledgable sales assistant, listening to everything I had to say answered every question i asked , really looked after me well

Customer service was excellent

friendly sales assistant and helpful

the professonal help we got and delivery was quick