Dreams - New Cross

The staff were extremely helpful, especially when it came to understanding our needs for a mattress, pillows and budget. Being offered a coffee when looking around was an added bonus!

Lena was super friendly from the get go and highly knowledgeable about the products. The technology that assess your body type is a great addition and hopefully will ensure we made the right choice of mattress. We were allowed plenty of time to test out each mattress which is something we haven't had the luxury of at other stores.

The way staff helped me I am very pleased. And quality of the mattress is really good.

That the assistant assisting us knew what she was talking about and could recommend other options to problems we had we certain beds

My wife and I genuinely had no idea how to find a suitable mattress for us and we were wandering around the store aimlessly initially. Kirsty's help was invaluable - we took the sleep diagnostic test which really narrowed down the search and then we were taken through each of the recommended mattresses. Kirsty was very knowledgeable and explained the differences in detail between the various options. We probably took a long time to decide and even though we stayed in the store until closing time, we were not hurried at any stage. It is shopping experiences like this that make shopping in a store superior to online shopping for purchases such as matresses.

Knowledgeable friendly staff (Gina) did a lot to understand our needs and was very helpful

Excellent and friendly service. Happy to deal with again.

Gina could not have been more understanding of our needs and knowledgeable of the products. Her advice & help was invaluable. And she was not pushy in the slightest. I would HIGHLY recommend her.

I was greeted when I came in to the store the colleague was pleasant and helpful and knowable about what I needed

Friendly staff, Nice products, Good price