Dreams - New Cross

I have been served by Lena and she was absolutely fantastic!! Ger knowledge of the product and the genuine understanding of my needs and what I was looking for. Other of her colleagues around the store have been great too, I had a coffee and made feel at ease with my purchase. If I win (:)) I'll buy the bed frame I could not purchase today. :(.

The customer service was amazing and I was served accordingly.

Nandita who served us was very professional and took my needs into consideration. We were offered a cup of tea straight away which made us feel very welcome. Nandita was not pushing us to buy and we were left to make our own minds up on our purchase and explained everything very well.

I was greeted my Nandita as I walked through the door. She was very patient with me as I had 2 kids and it was extremely hot in the store. Nandita gave my eldest daughter colours and paper to keep her distracted while I tested the bed. It was refreshing service from this store as a single mother with kids it can be difficult to get good treatment but I had no problems at the Newcross store. Very welcoming

I was highly satisfied and impressed, because of computerised testing bed mattress used to measured my sleeping position from the head through to the leg position. During the testing, it was fantastic and I felt like going through dreams and paradise at the same time. Fantastic! I look forward to see same results in reality when I receive my order from Dreams.

Dionne was extremely helpful and informative. She was very patient with us while we were trying to decide between two beds and was on hand to help but gave us space and time to make our decision. Her manager was also very knowledgeable and helpful. From the information and advice we were given, we came away feeling very confident we had made the right decision and a good investment. I will recommend any friend looking to buy a mattress to go to the New Cross store and to ask for the lovely Dionne :)

The staff member who assisted us was very knowledgable, allowed us enough time to make decisions, and did not pressure us into a purchase.

Dionne has been really helpful with my order, and my preferred day of delivery. Thanks for your invaluable help

Gina was brilliant

I was Highly Satisfied with the way I was served by Gina and Pete . They took their time to explained everything to me. I’m very impressed with my experience there.