Want to write your own reviews?
Download our SurveyMini App.
Location
New Cross Gate Retail Park,
New Cross Road,
New Cross, EN SE14 5UQ
By Keith D | 10/27/2019
Fast assistance and very helpful
By The family P | 10/27/2019
Customer service in new cross was excellent.
By JF | 10/27/2019
Dionne was really knowledgable and very helpful.
By S Halton | 10/26/2019
Apart from finding the ‘right’ mattress - easier said than done. I had the pleasure of being helped by Gina (the manager I think) who was brilliant - super knowledgable and helpful. Guiding me through the range without coming across as pushy or forceful. I manage a retail situation so know how difficult it is finding good staff (esp in London) - Gina was great!
By JamesM | 10/26/2019
Customer service excellent
By Matthew K | 10/24/2019
I entered the branch with a fair idea of what I was looking for, Nandita was able to quickly show me the bed frames I expressed interested in to inform my decision and also was very helpful in showing different mattresses to help me decide one that I'd be happy with.
By Shaniel | 10/24/2019
Sales assistant understood what I was looking for and gave decent options on how to pay.
By Doris N | 10/23/2019
The customer service offered by GINA was so splendid. She had to first understand our need and concerns. Then she had to put us through the mattress computer/machine analyser which helped with scanning our body lying pattern and positions in order to provide the best mattress that will not give us any body pains. Gina had a very wonderful overall knowledge of the products and talked us through each one. The product we chose was on offer and it was really a great day in store with the help of Gina.
By ANGELA | 10/23/2019
A member of the Dreams team, Gina, was with me the moment I walked into the store. Gina asked for my needs and walked me around the store to show me the different options available. Gina also helped to establish what type of mattress would be suitable for me. Very satisfied.
By Tom37london | 10/22/2019
Gina was one of the most helpful, friendliest person we have ever met. She is an expert about beds, was genuinely passionate, she didn’t put any pressure on us and was really trying to find something we were really happy with within our price range. We were going to buy online but ended up buying in store because she was so helpful and we totally trusted her. Thanks Gina
