Dreams - New Cross

Upon entering the store at New Cross Gate I was met by a young lady by the name of Dionne who first told me that I needed to sanitize my hand and proceeded to ask me me if I needed any assistance I told her which bed I had come to see which was the Deacon Ottoman bed and she directed me straight away to it she did explain the one that was on display wasn't the Ottoman version just the normal standard bed frame but she did explain the features of the Ottoman to me I then asked her to show me some other beds which she did at all times she was very friendly and very informative she had good product knowledge I was in the store for over 2 hours due to my own indecisiveness and at no time did she show any frustration I would say Dionne is a great asset to this company and I would gladly be served by her again

Upon entering the store at New Cross Gate I was met by a young lady by the name of Dionne who first told me that I needed to sanitize my hand and proceeded to ask me me if I needed any assistance I told her which bed I had come to see which was the Deacon Ottoman bed and she directed me straight away to it she did explain the one that was on display wasn't the Ottoman version just the normal standard bed frame but she did explain the features of the Ottoman to me I then asked her to show me some other beds which she did at all times she was very friendly and very informative she had good product knowledge I was in the store for over 2 hours due to my own indecisiveness and at no time did she show any frustration I would say Dionne is a great asset to this company and I would gladly be served by her again

Upon entering the store at New Cross Gate I was met by a young lady by the name of Dionne who first told me that I needed to sanitize my hand and proceeded to ask me me if I needed any assistance I told her which bed I had come to see which was the Deacon Ottoman bed and she directed me straight away to it she did explain the one that was on display wasn't the Ottoman version just the normal standard bed frame but she did explain the features of the Ottoman to me I then asked her to show me some other beds which she did at all times she was very friendly and very informative she had good product knowledge I was in the store for over 2 hours due to my own indecisiveness and at no time did she show any frustration I would say Dionne is a great asset to this company and I would gladly be served by her again

Customer service assistant DIONNE greeted me with a pleasant and professional smile. Her knowledge was outstanding, she was able to answer ALL of my queries and even helped suggest money saving alternatives which is a definite PLUS for any consumer! Not only was I offered a drink, I was reassured by her keeping a safe social distance with confident eye contact and her charming whit made my DREAMS experience a perfect 10/10! I would like to nominate DIONNE in NEW CROSS for EMPLOYEE ON THE MONTH and would appreciate acknowledgment of my nomination.

Customer service assistant DIONNE greeted me with a pleasant and professional smile. Her knowledge was outstanding, she was able to answer ALL of my queries and even helped suggest money saving alternatives which is a definite PLUS for any consumer! Not only was I offered a drink, I was reassured by her keeping a safe social distance with confident eye contact and her charming whit made my DREAMS experience a perfect 10/10! I would like to nominate DIONNE in NEW CROSS for EMPLOYEE ON THE MONTH and would appreciate acknowledgment of my nomination.

Customer service assistant DIONNE greeted me with a pleasant and professional smile. Her knowledge was outstanding, she was able to answer ALL of my queries and even helped suggest money saving alternatives which is a definite PLUS for any consumer! Not only was I offered a drink, I was reassured by her keeping a safe social distance with confident eye contact and her charming whit made my DREAMS experience a perfect 10/10! I would like to nominate DIONNE in NEW CROSS for EMPLOYEE ON THE MONTH and would appreciate acknowledgment of my nomination.

Customer service assistant DIONNE greeted me with a pleasant and professional smile. Her knowledge was outstanding, she was able to answer ALL of my queries and even helped suggest money saving alternatives which is a definite PLUS for any consumer! Not only was I offered a drink, I was reassured by her keeping a safe social distance with confident eye contact and her charming whit made my DREAMS experience a perfect 10/10! I would like to nominate DIONNE in NEW CROSS for EMPLOYEE ON THE MONTH and would appreciate acknowledgment of my nomination.

Great experience. Bed test experience was really insightful. First time i have ever had one, and great ro confirm best mattress type i need. From being advised to sanitise hands at door and access to covers and disposable pillow covers, i was really assured of safety. Dionne our salesperson was so helpful and extremely knowledgeable of available products. Found an even better alternative mattress rather then have an extended delivery for 1st choice. After a long week of long hospital shifts Dionne was a breath of fesh air on my first day off. So welcome and an absolute credit to Dreams.

Great experience. Bed test experience was really insightful. First time i have ever had one, and great ro confirm best mattress type i need. From being advised to sanitise hands at door and access to covers and disposable pillow covers, i was really assured of safety. Dionne our salesperson was so helpful and extremely knowledgeable of available products. Found an even better alternative mattress rather then have an extended delivery for 1st choice. After a long week of long hospital shifts Dionne was a breath of fesh air on my first day off. So welcome and an absolute credit to Dreams.

The lady was very nice and we explain them all and I really choose the right mattress for myself