Dreams - Hayes

The customer service agent bobby was extremely helpful and knowledge. She assisted me throughout the visit and placed my order efficiently and effectively.

Very friendly and experienced staff

Kishan provided excellant service helping me find the right products. He gave me great advice, showed me the sleep machine and didn't push me to make a purchase. He gave me the space to make a choice and showed me all the incentives for shopping at dreams.

Assistant was well informed about the product. The transaction was completed very quickly. The assistant explained about the various mattresses, delivery dates, disposal of old mattress, and overall explained everything in a very satisfactory . We were even offered a cup of tea. What more can I say. !!

Very welcoming and absolute warming welcome and friendly staff. Amazing staff and service

Our experience Felt very relaxed, we was offered help then left to have a look but was told just to ask if we had any question or wanted more help. We did feel pressured.

Prince was very friendly and offered us drinks as it was very warm. We had questions regarding the bed and if we could change the way the bed frame worked, he advised he would check for us. He then went inside and got a catalog which helped answer our question. He also advised us of the offer of 20% off that we would receive.

Service was very good as soon as we walked into the store Charles offered as-stance and a drink. Due to his service we did not use the company cashback scheme were we could have received £55.93 back from the purchase of the product. He full allowed for us to try products even with the correct pillow to get fall feel of the bed.

Because good service in the store

Professional