Location
Hayes Bridge Retail Park, Uxbridge Road,
Hayes, EN UB4 0RH

By Janet A | 10/29/2019
Helpful friendly staff, made my visit a pleasant and enjoyable experience

By RavK | 10/27/2019
Kiran was very friendly and knowledgable. Very thorough with all her descriptions, excellent customer service. Exceeded our expectations, and really too her time with us.

By Maggie | 10/26/2019
As soon as myself and partner arrived I store the staff kindly greeted us and provided coffees whilst we got sorted as to which mattress would suit us Harper was very polite and very friendly and made us feel at ease to choose what we needed very mressesed with store

By C Hunt | 10/23/2019
Good customer care. The staff were very helpful and knowledgable and showed me many options.

By Marie S | 10/23/2019
Kiran had plenty of knowledge about the products and offered plenty of choice on the type of bed i should go for. Really loved the bed you lay on to find your ideal bed!!

By Jasjit sarai | 10/22/2019
I was assisted by a customer service staff member that was also management harpal(harry) this was easily reflected in level of care and professionalism that was offered. Me and my wife were made to feel very comfortable. And there was no sense of pressure put on us for a sale to be achieved. We were comfortably explained the whole process and put through that whole process with ease and comfort. All my needs were understood and accommodate for. A very high level of understanding care consideration and professionalism was shown. This made me feel comfortable in discussing any issues with the thought that they could be resolved. At the end I felt only comfortable with discussing everything with harpal and completing the order through himself. I wasn't even phased by cheaper prices next door and returned to seal the deal. Even though he seems like he had a natural talent and flare for what he was doing it still seemed that he had put a lot of work and effort into achieving a high level and standard of customer service. He is definitely an asset to your company and should be considered in any future further development for industry success. .

By S Miah | 10/21/2019
Very happy customer service, done with efficiency and diligence. Very understanding of our needs and prompt service .. Very friendly service..

By Rebecca H | 10/20/2019
Narvinder guided us through the whole process - we used the in store sleepmatch facility which was great for finding the best mattress for myself and my partner. Narvinder then took plenty of time showing us the different recommended options, and was very patient with us! We took some time to decide and when we came back to the store Narvinder helped us build the best overall package for us, suggesting different pillows, different warranty options etc. He wasn't at all pushy, simply helped us through the process which can be very confusing and overwhelming! Once we had decided, Narvinder had the order placed really quickly and made sure the delivery was convenient for us. It was a really great shopping experience.

By Dean | 10/19/2019
We visited your store in Slough a week prior to our purchase and met with your sales assistant Narvinder who was covering in this store but based in your Hayes store. He was very helpful and helped us choose the right matteress for us he gave us a quote for 2 sizes the double and the Kingsize frame and mattress for us to go home and measure. We said we would return and purchase which he advised that to see any one of his colleagues who can assist us as he was only at the slough store for the day. We went to your Hayes store to purchase the bed and mattress as this was our local store and Narvinder was working at this branch he welcomed us again offering Tea,coffee or a cold drink and made the whole experience with ease as this time we went with a child he included our child with the conversation asking what bed he like this kept out child occupied so we thanked him for that. The whole process from start to finish was stress free! Thank you!

By Stevep | 10/19/2019
We were served by a highly efficient salesperson who advised us of all our possible options from the results of the mattress test and had extensive knowledge of all the bed options we could choose from which made our choice so much easier