Dreams - Hayes

Staff were masked up

polite and helpful staff offered free bottles of water when getting hot from wearing masks offered hot beverages during the purchasing phase

Staff was very helpful, knowledgeable and professional. Not pushy, no strong sales talk. But she showed us different options and price range. The one we chose was great value for money, high quality and just right for us. Very clear itemised prices for our purchase, and easy to understand. Sleep therapy bed was great. It was kept clean and sprayed for safety. The store was tidy and pleasant.

Harry and his team were very professional and friendly

Salesman gives a satisfactory service guided us very well

The person who helped is was actually the branch manager who approached us and directed us to what we came for and kept coming back and asking if we needed anything further. Very friendly staff

The sales assistant was knowledgeable with all the products and did not force us at all and allowed us to take our time

Our Sales Professional, Prince, was great from the moment we stepped foot inside the store: he greeted us warmly and immediately enquired about our wants & needs; the results from the Dream Machine were accurate and took the pain away from selecting a suitable mattress. Incredible service all around. The Store Manager, Harry, took the time to enquire we were looked after & found everything we were looking for. Kudos to the branch team. We will definitely visit this branch first next time.

Very friendly and helpful staff. Understanding of my needs and was able to explain the range of products in details. Assisted me to fund the mattress that was perfect for me

The advisor was very efficient and advised on all the requirements clearly.