Dreams - Hayes

Greeted at entrance of store, explained to Bobby your staff member my medical conditions and we progressed from there to the mattress testing facility, although. I was shown the most expensive mattress I was pressured into buying it, she took her time to show me 3 mattresses in the range I g I would never needed leaving me to choose the one I felt most comfortable with, she also took into consideration my Heart Attack/ stroke and recommended fitting on arrival, something I would of never done before. All credit to her for taking this in consideration.

Very friendly staff member, Melissa, who took her time with us and was polite and treated our teenagers (who the mattresses were for) as nicely as she treated us, even making them a hot chocolate while they sat and waited for us to complete the order details.

I didn’t have to wait for a member of staff to help me and they were very polite and informative.

Very friendly staff And took care of us

Baljit from Hayes branch was very friendly and professional,she made our bed hunting worth while by catering to our needs.She was very professional and maintained patience.She had people first attitude.She was very enthusiastic towards selling with in depth knowledge of what she is selling ie pillows, beds, mattress.She was very proactive,transparent,efficient and accurate.She was very empathetic and we can tell she was very passionate towards her job.Overall made our experience amazing and worth while.

I spoke Bobby the floor support who was absolutely amazing. She was professional and emphatic, knew what she was talking about and had amazing knowledge about mattresses. 5 star service.

We were given the care and attention for our needs in finding a bed

The salesman was extremely helpful and attentive.

He let us sleep on the bed to check for a suitable bed frame and was being very friendly.Everything was very clear and I was highly satisfied.

The service provided by your sale rap Bobby Was excellent I was shown all the available Bed bases and mattresses that were available We have bought a number of beds from Dreams in the past and service as been excellent all the time from Bobby I would recommend her for a co worker of the month award if you do this awards