Dreams - Hayes

THE SERVICE WAS JUST A LITTLE DELAYED AT TIMES

Price of the product and would of like a little more discount is the reason for not rating this as highly satisfied

There was not a variety in price Mattresses were not clearly labelled There was no description attached to the mattresses

I have not yet received the bed so I cannot determine if the whole experience was great from start to finish.

There was a price difference with the tempur cover sheet I purchased. The manager said he would call me tomorrow to reinburse the difference onto my cared, however, I did not receive the call. Spend alot of my time trying to call the store which was engaged for 4 out of the 5 times I tried to call.

I was not highly satisfied as the pricing does not include the removal of the old beds or even installation. I would consider paying for the installation if it was one set fee rather than 2 fees per item

Salesperson was a bit pushy

i have to wait for someone attention for a while ,then the staff noticed I need help

I could not have what I wanted delivered to the timescales that I needed. Whilst the staff were happy to suggest alternatives and I did place an order I was not able to get exactly what I wanted

Average customer experience. Nothing to impress.