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Location
Hayes Bridge Retail Park, Uxbridge Road,
Hayes, EN UB4 0RH
By webb t | 9/21/2015
good customer service on visit was approached straight away and asked if they could help propt service .
By Lisak15 | 9/16/2015
The sales assistant was exptremely knowledable, listened and understood my needs and guided me to hopefully the best purchase for me. I would definately recommend people to visit the store to see this guy!
By Ikleen G | 9/12/2015
Excellent customer service from the Manager.
By ASTP | 8/31/2015
helpful service. Brand and store mechanising could do with some investment to give it a facelift. Invest in technology around the store to help people help themselves (e.g. iPads for digital signage rather than print), info with the different types of mattresses etc. Perhaps a pre-booking system for consultations e.g. apple so i can book my discussion with a sales person ahead of time rather than queuing - a lot of customers turned up and had to wait in line to chat to someone. Pre-booking would almost guarantee revenue/sales conversion. Overall brand experience just needs some investment and i am sure you'd see returns.
By TrevBR | 8/29/2015
ATTENTION TO DETAIL, KNOWLEDGE OF PRODUCTS AND RESPCT FOR US TO MAKE OUR MINDS UP. EXCELLENT PRICE AND OPTIONS.
By Satish | 8/23/2015
The sales representative conducted himself in a very professional manner but refrained from the pushy approach conducted in many stores.
By Sharon S | 8/23/2015
The friendlyness and helpfulness of the staff and the time the took to explain the products
By Manmohan | 8/17/2015
the assistant was most helpful and understood our needs...
By Harry Cheema | 8/15/2015
great customer service. team worked with me to understand my needs
By G Kaur | 8/11/2015
The customer service was excellent as the assistant who served knew the product and also could speak my language as I had mother with me so I did not have to keep explain to her.
