Dreams - Hayes

I went to the store with my wife to buy a new bed, i was very pleased with the support i received from the store assistant Harry. I was able to ask for what i wanted and he made it very easy for me to choose the bed with good knowledge of product and helpful advice.

I TOLD THE DREAMS COLLEAGUE, WHAT I WANTED. HE, DID NOT WASTE MY TIME, SHOWED ME EXACTLY WHAT I WANTED, SUGGESTED FEW ADD ONS, AND WE AGREED ON COLOR AND ORDERED.

The customer service was excellent. The staff answered all my questions. I was shown several mattresses and I wasn't pushed into buying a mattress which was higher in value. Instead he found me a mattress which was suitable to my needs. The staff did not use complex jargon and spoke in simple friendly manner, making it an easier buy. Furthermore when i told the staff i was going to another store to compare products they did not pressure me into staying or discourage me from going. Which showed the confidence in their products.Plus i got a Cup of tea!

only the price

Quick fast delivery. Understood what are needs were. Checked stock levels for us.

Harry at Hayes was very helpful and informative

The shop assistant was very helpful and knowledgable without being pushy. The price of the product was very reasonable.

We were helped immediately by the lady called Bobby, and found mattres, bed base, headboard, mattress for our son and other accessories. Very friendly and knowledgable. We will definitely recommend the store and Bobby too.

we were seen as soon as we enterd the store

The customer service was excellent, every option was told about with great detail. Excellent product knowledge and the assistant was very friendly.